Our Commitment to Your Privacy and Security
At Layered Infusion, we value your trust. Our Terms of Service and Privacy Policy outline how we protect and respect your personal information.
Terms of Service
Introduction
Welcome to Layered Infusion! By using our website and services, you agree to these Terms of Service. Please read them carefully to understand your rights and responsibilities.
1. Services Provided
Layered Infusion offers Agile training courses, SAFe® certifications, and related educational resources through in-person and online formats. We reserve the right to update, modify, or discontinue any of our services at any time without prior notice to users.
2. Account Creation & User Responsibility
To access certain services, you may need to create an account and provide accurate, up-to-date personal information. You are responsible for:
Maintaining the confidentiality of your account credentials.
Ensuring all information provided is accurate and up to date.
Immediately notifying us of any unauthorized access to your account.
3. Payment & Refund Policy
All course fees are due at the time of enrollment. Payment options may include third-party services such as Stripe, PayPal, Klarna, or Afterpay. Refunds, if applicable, are subject to our Refund Policy outlined in your enrollment confirmation or available upon request.
4. Intellectual Property
All content on the Layered Infusion website, including course materials, images, text, logos, and multimedia, is owned by or licensed to Layered Infusion. Unauthorized use, reproduction, or distribution of this content without prior written consent is strictly prohibited.
5. Permitted Sharing
You may share short excerpts (e.g., a paragraph or brief summary) of our content for non-commercial or educational purposes, provided you include clear attribution to Layered Infusion, Inc., and a link to the original source.
6. Third-Party Content
Certain materials on this site, such as images or references to external articles, are used under licensing agreements or fall under the ownership of third parties. These materials are subject to their respective licenses and terms of use, which may limit how they can be shared or reproduced.
7. Limitation of Liability
Layered Infusion is committed to providing accurate information and high-quality services. However, we:
Do not guarantee specific course outcomes or career advancements.
Are not liable for any indirect or direct damages arising from the use of our website or services.
Please use our resources and services responsibly and leverage additional insights or guidance to maximize your success.
8. Changes to Terms
We may revise these Terms of Service periodically. Any updates will be effective immediately upon posting on our website. Your continued use of our website and services indicates your acceptance of the revised terms.
Privacy Policy
Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We collect the following types of information to deliver and improve our services:
Personal Information:
Information you provide when creating an account, booking a consultation, or enrolling in a course. This includes your name, email address, payment details, and other relevant information.Cookies and Site Usage Data:
Data collected automatically through cookies and similar technologies to enhance your browsing experience, analyze traffic, and provide personalized content.
2. How We Use Your Information
We use the information collected for the following purposes:
Service Delivery:
To process course enrollments, schedule consultations, and provide customer support.Communication:
To send updates about your bookings, courses, and account status.Transaction Processing:
To securely process payments for services.Marketing Communications:
To share updates and offers with your consent, which you may opt out of at any time.Website Improvements:
To analyze user behavior and improve website functionality and content.
3. Data Sharing & Third-Party Providers
We value your trust and are committed to safeguarding your information. We do not sell your information to third parties. However, we may share data with trusted providers to facilitate our services. These providers are obligated to protect your data in compliance with applicable laws.
Scaled Agile, Inc.:
For SAFe® course enrollments, we share your name, email address, and course details with Scaled Agile, Inc. This enables you to access the SAFe Community Platform and course materials.Payment Processors:
Payments are securely processed through providers like Stripe, PayPal, Klarna, and Afterpay, which comply with industry standards to protect your data.Scheduling Platform:
We use Acuity Scheduling to manage consultations and appointments, ensuring smooth scheduling and communication.
Legal and Compliance Obligations:
We may disclose your information as required by law, such as in response to court orders or regulatory requirements.
When sharing your data with trusted providers, such as payment processors or scheduling platforms, Layered Infusion, Inc. ensures that these providers adhere to applicable data protection laws. However, we encourage users to review these providers' privacy policies directly to understand how they handle your data.
For more details on how these providers handle your data, you can review their privacy policies:
4. Third-Party Platforms
For services like SAFe® course enrollments, your information may be processed by third-party platforms such as Scaled Agile, Inc. Accessing these platforms constitutes agreement to their respective terms and privacy policies.
5. Security of Your Data
We implement industry-standard security measures, including encryption and secure servers, to protect your personal information. Although we strive to maintain the highest level of security, no transmission or storage method is completely secure. We recommend taking precautions when sharing sensitive information online.
6. Your Rights
Depending on your location and applicable privacy laws (e.g., GDPR), you have the following rights regarding your personal information:
Access and Correction:
Request access to or corrections of your personal information.Data Deletion:
Request deletion of your data, subject to legal and contractual obligations.Usage Restrictions:
Opt-out of marketing communications or specific uses of your data.
To exercise these rights, visit our Contact Us page to submit your request.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
Enhance your browsing experience.
Analyze site traffic to improve our offerings.
Personalize content and marketing messages.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our site.
8. Changes to the Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations, technology, or our business practices. Your continued use of our website after updates indicates your acceptance of the revised policy.
If you have any questions or concerns about this policy, please visit our Contact Us page for assistance.
Contact Us
For inquiries about our Terms of Service or Privacy Policy, please visit our Contact Us page.
